❓ Got Questions?

Frequently Asked
Questions

Everything you need to know about Macroat. Can't find your answer? Email us at support@macroat.com

🚀 Getting Started

Yes, Macroat is completely free to download from the App Store. The free plan includes 3 credits per week that you can use across all smart features. No credit card required to get started.
Macroat is currently available on iOS (iPhone and iPad) running iOS 15 or later. Download it from the Apple App Store. An Android version is in development — follow us on Instagram @macroat for updates.
After downloading, Macroat walks you through a quick setup: enter your age, weight, height, activity level, and fitness goal (lose fat, gain muscle, or maintain). This takes under 2 minutes and your Personal Coach immediately generates your personalized plan.
Yes! Macroat fully supports Arabic (Saudi Arabic dialect) and English. Switch languages anytime in the app settings. The Personal Coach responds in whichever language you write in — Arabic or English.

🤖 App Features

credits power the App Features in Macroat. Each food photo scan, nutrition label grade, meal plan generation, workout generation, smart recipe creation, or coaching message uses 1 credit. Free users get 3 credits per week (resets every Monday). Premium users get unlimited credits.
Based on your profile, Macroat generates a complete 6-day meal plan with breakfast, lunch, dinner, and snacks — all matched to your exact calorie target and macro split. You can regenerate any individual meal or the entire week at any time. Each meal includes full nutritional info.
The Food Photo Scanner lets you take a photo of any meal — home-cooked, restaurant, or packaged — and instantly get a full macro breakdown: calories, protein, carbs, and fat. Powered by smart technology, it works on any type of food without needing to manually search for each ingredient.
Scan the nutrition label on any packaged food and get an instant A–F health grade with a detailed explanation. The grade is matched to your specific fitness goal — a food that gets a B for muscle gain might get a D for fat loss. It also highlights problematic ingredients and suggests healthier alternatives.
The scanner uses state-of-the-art smart technology and is accurate for most common foods and meals. For best results, take clear photos in good lighting with the food fully visible. Complex mixed dishes may be estimated rather than exact. We recommend using it as a tracking tool rather than a clinical measurement.
Absolutely. The 24/7 Personal Coach can answer questions about nutrition, workouts, supplements, recovery, goal-setting, and general health — in Arabic or English. It's aware of your profile so answers are personalized to your goals. Available around the clock with no waiting.

👣 Step Tracking

Macroat reads your step data from your iPhone's Health app (Apple Health). You need to grant permission when first setting up. Set your daily step goal (default: 10,000 steps), and Macroat tracks your progress, builds your streak, and shows your weekly history.
A step streak counts how many consecutive days you've hit your daily step goal. Miss a day and your streak resets to zero. The streak system is designed to keep you motivated and build a daily movement habit. Your longest streak is always saved.
The 10K Steps Challenge is a community competition where participants aim to hit 10,000 steps every day for a set period. Winners are selected from those who successfully maintain their streak throughout the challenge period. Check the app for current challenge dates and prize details.

💳 Subscription & Billing

Macroat Premium is available as a monthly plan or an annual plan . Prices are charged in your local currency via the Apple App Store at the current exchange rate.
Subscriptions are managed through Apple. To cancel: open Settings on your iPhone → tap your Apple ID at the top → Subscriptions → Macroat → Cancel Subscription. Cancellation takes effect at the end of your current billing period. You keep Premium access until then.
When your Premium subscription ends, your account reverts to the free plan. You keep all your data, history, and profile. You'll be limited to 3 credits per week again. You can resubscribe at any time to restore unlimited access.
Yes. All payments are processed securely through the Apple App Store. Macroat never sees or stores your payment information — it's handled entirely by Apple using industry-standard encryption.

🍽 Kitchen

Macroat Kitchen is a free web-based recipe library at macroat.com/kitchen with 129+ healthy recipes. Every recipe includes full nutritional info (calories, protein, carbs, fat per serving) and step-by-step instructions. Browse by category, search by name, or filter by dietary type.
Yes, all Kitchen recipes are completely free to browse — no account or subscription needed. Just visit macroat.com/kitchen on any device.
Yes! We regularly add new recipes to the Kitchen library. Follow us on Instagram @macroat to get notified when new recipes are added.

Still have a question? We're happy to help.

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